(407) 381-0428

Crown Plaza Universal


We want to ensure you have all the details about our property and its amenities prior to your arrival so you can have a successful stay from the very start. From property location and parking to onsite internet and laundry services, you’ll find all the relevant information you need here to make your stay comfortable and productive. (Print Fact Sheet)

Car Parking Available
Complimentary Daily Self-Parking for Orlando NASC 2022 Full Congress Participants (A $17/day value)

Airport: Orlando International Airport (MCO)
Local Time Zone: GMT-5

Checking In
Check-In | Check-Out
Check-In Time: 4PM
Check-Out Time: 11AM
Minimum Check-In Age: 21
Late Check Out Available

Credit Cards Accepted
American Express
Diners Club
Carte Blanche

Languages Spoken by staff

Pet Policy
Pets are allowed
Service animals are allowed
Pet Deposit per Stay: 50 USD
Non refundable 50 dollar pet fee per stay for up to 2 pets, up to 7 days additional fees apply after 7 days.

A/C Public Areas
ATM/Cash Machine
Ice Machine
Wake Up Calls
Vending Machines
Room Service

Valet Laundry Services:
– Executive Rooms
– Suites
– Standard Rooms

Wi-Fi Services
Standard tier wireless internet (WiFi) access included with stay at most Crowne Plaza hotels and resorts around the world.
WiFi available in public areas and guest rooms, including meeting rooms, at participating hotels.
WiFi bandwidth and speed may vary by hotel.

Childcare Services
Babysitting services are not available
Nanny services are not available
Children’s activities are available

Housekeeping and Laundry Services
Dry Cleaning Pickup/Laundry
Same-Day Dry Cleaning
Dry Cleaning Hours: 8:00 AM to 5:00 PM
Daily Housekeeping
Weekly Housekeeping
Housekeeping Full Service
Our Housekeeping team will do whatever it takes to make sure you are satisfied with the cleanliness of your room. Housekeeping department operates 24 hours to clean the rooms on a daily basis, as well as upon request.